Privacy Policy
Last updated: January 2026
Overview
Welcome to privacy at Pickleball Superhero. To us, privacy means a platform that the people we know and love can feel safe using. It means you don't have to worry that your data is being misused, misappropriated, or bought and sold in ways you're not aware of. It means we're not now, not ever, in the business of profiting from your data.
We care about your privacy and want to be upfront about how we treat your personal data: what we do collect, why we collect it, where it all goes, and for how long. So we wrote this privacy policy to explain it to you in the clearest, simplest way we know how.
In addition to this privacy policy, please read our Terms of Service which also applies to your use of our products.
And as always, if you have any questions or suggestions, give us a shout at hello@pickleballsuperhero.com.
Important Definitions
The following are terms that are frequently referred to in this privacy policy but not common in everyday language.
- Personal Data means any information that identifies or relates to a particular individual (often referred to as "personally identifiable information" or "PII"). Data that is completely anonymized and cannot be linked with an individual user is NOT considered Personal Data.
- Service Providers help us run our business and provide the Services to you. They may include hosting, analytics, database, and communication providers, support and customer service software providers, and security consultants who help us reduce security vulnerabilities in our software.
Service Providers are contractually required to only handle your data in ways that we specify, including being contractually prohibited from selling your data.
What Personal Data Do We Collect?
Cookies
As with many online businesses, we use cookies and tracking tools. For more information about cookies on this site and how to disable cookies, see your browser's help pages.
Direct from You
By signing up for an account, opening an account, entering a tournament, downloading an app, commenting on our website, asking a question, emailing us, contacting us, or using our services in any other way.
Through Your Use of Our Websites and Apps
You can access our websites and apps from either a computer or a mobile device. We utilize tracking tools such as browser cookies and web beacons on our website and apps to gather information regarding your usage.
From Third Parties
If you choose to use a social media login integrated with our website or app, third parties provide us with certain information about you. This information may include your name and email address.
Information About You That We May Save
Your Contact and Account Information
We save the contact information you provide to us (name, address, phone, email, language) when you open an account, sign up for a tournament, or participate in our promotions.
Information About Your Preferences
We gather data on events you're interested in and save details about your interactions with us, such as your interests and demographic categories. This helps us improve our service and provide you with more relevant information.
Use of Our Website
We may collect information about the browser you are using and your IP address. We may see the web page you came from, what you used and which website you visit when you leave us.
Use of Our Apps
We may collect information about your GPS position or your device's unique identifier. We can also gather details about the type of device you use and the version of the operating system.
Sending You Emails
We may send emails about your account or a specific tournament you've attended. We might ask you to write a review about an event as well. We may also contact you about this policy or any of our other policies or terms and conditions.
Under What Conditions Would We Share Your Personal Data?
We never sell your data, and we'll only share it in the following circumstances:
- With our Service Providers, as needed to provide and improve our products.
- If you ask us to. We'll share your data when you directly authorize it.
- If needed to meet our legal requirements or safety measures, or to enforce legal rights.
- If there's a change in company ownership such as a merger, acquisition, or bankruptcy.
- We will share your information with tournament directors and event partners to hold the purchased event, analyze customer behavior, and provide better service and support.
How Do We Store and Protect Your Data?
We strive to safeguard the Personal Data we collect from unauthorized access, use, or sharing. However, please note that no method of transmitting or storing data over the internet is completely secure.
We retain Personal Data as long as you have an account with us or as necessary for providing our Services. We may retain it for a longer period to meet legal requirements or if it is anonymized and cannot be linked to a specific user.
Are There Age Limits?
We do not knowingly collect or solicit Personal Data about children under 16 years of age; if you are a child under the age of 16, please do not attempt to register for or otherwise use the Services or send us any Personal Data.
Changes to This Privacy Policy
We're constantly trying to improve our products and services, so we may need to change this Privacy Policy from time to time. If we do, we'll let you know by placing a notice on our apps and on this website and/or contacting you directly, most likely via email.
Contact Us
Website: pickleballsuperhero.com